Illia Pantsyr
AI Engineer @ BotsCrew
I'm a product engineer building agentic LLM systems: AI agents, multi-agent architectures, and the infrastructure that keeps them reliable in production. I like owning things end to end, from the model layer up to what the user actually touches.
Experience
2023 — now
AI Engineer · BotsCrew
Building agentic AI products for US, European and Australian clients, from discovery to production.
- Monolith → multi-agent migration for a customer support platform handling hundreds of thousands of messages a month at one of the largest US clinical genetics companies.
- Multi-agent sales MVP for a global employment platform; scaled into a full product with a dedicated team.
- First production AI voice agent at the company, for a large Australian parks network.
- AI clinical trial creation system that cut setup from 1–4 weeks to 15–30 minutes, plus an AI IRB review system, for a NYC startup.
- AI customer support system for one of the largest US automotive brand dealership networks, automating thousands of customer interactions across multiple locations.
2022 — 2026
Java Software Engineer · Freelance
Co-maintainer of datafaker, the JVM fake-data library, with 650k+ downloads a month and users including Netflix, Alibaba and ByteDance.
2022 — 2023
Kotlin Software Engineer · CloudWaitress
Restaurant reservation platform. Persistence, admin tooling, and a Google Places integration for one-click restaurant setup.
2022
Kotlin Software Engineer · DiveSpot
Internship. Backend for a divers' mobile app, covering an image-scaling API and load-test tooling in Python.
Education
2021 — 2025
B.Sc. Computer Software Engineering · Yuriy Fedkovych Chernivtsi National University